MODULE OUTLINES

QUALITY, RELIABILITY & MAINTENANCE

INTRODUCTION

This course module treats quality, reliability and maintenance as integral parts of manufacturing, showing how philosophies, systems, employee involvement, techniques and technology should all contribute to improving quality and reducing costs.

OBJECTIVES:  On completion of the module, participants will be capable of:

1.      Discussing the implications and philosophies of Quality and Continuous improvement.

2.      Identifying appropriate applications for and use of quality tools and techniques.

3.      Understanding the importance of and approaches to managing quality throughout the product life cycle.

4.      Understanding the concepts of reliability and the fundamental differences between mechanical, electronic and software reliability.

5.      Describing the efficient management of the maintenance function and recognising the potential for profit improvement. 

CONTENTS

1.      Quality Philosophies

2.      Quality Management

3.      Product quality by design

4.      Reliability Engineering

5.      Service Quality

6.      Quality Systems

7.      Economics of Quality

8.      Statistical Process Control

9.      Quality Tools and Techniques

10.  Maintenance Management

 

PRE-REQUIREMENTS:  None

DURATION: 5 Days

METHOD OF ASSESSMENT:

In module work (30%) and Post Module assignment (70%)